TSA’s most embarrassing screwup yet

July 8, 2016 • 12:00 pm

Well, the Transportation Safety Administration—the dreaded “TSA”—has done a lot of publicly embarrassing things in its time (I myself have been goosed by its agents innumerable times), but this is the worst incident yet, and should prompt some major soul-searching at that odious agency.

According to both WREG in Memphis and the Guardian, the TSA did some very bad things to a disabled cancer patient.  Nineteen-year-old Hannah Cohen, who has been suffering from a malignant brain tumor for 17 years, which has left her partly blind, deaf, and paralyzed, was trying to fly home to Chattanooga, Tennessee after treatment at St. Jude Children’s Hospital, a cancer facility in Memphis.

Hannah had apparently made that flight hundreds of times over the years for treatment, but this time something went wrong: the scanner went off.  The culprit, it seems, was her sequined shirt. Here’s what happened next (from the Guardian):

Agents told Hannah they needed to take her to a “sterile area” where they could search her further. She was afraid, Shirley said, and offered to take off the sequined shirt as she was wearing another underneath, but a female agent laughed at her.

Seeing the scene begin to unfold, Shirley hobbled to a supervisor standing nearby. “She is a St Jude’s patient, and she can get confused,” she said. “Please be gentle. If I could just help her, it will make things easier.”

But soon, a voice on the public address system requested more agents to report to the checkpoint, Shirley said. “That’s when the armed guards came.”

The brain tumor had left Hannah blind in one eye, deaf in one ear and partially paralyzed, so when the guards grabbed each of her arms, it startled her, she said. “I tried to push away,” she said. “I tried to get away.”

The guards slammed Hannah to the ground, her mother said, smashing her face into the floor, which the complaint alleges left her “physically and emotionally” injured.

Shirley had just picked up her phone from the conveyor belt, and she snapped a photo of Hannah on the floor: handcuffed, weeping and bleeding.

Voilà:

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Photo by Shirley Cohen

Hannah went to the hospital, and then to jail, for crying out loud! I’m not sure what the charges were, but when the judge got a look at Hannah and her disabilities, he dismissed the case. Now the family is suing the TSA for $100,000 (I think they should go for more).  When the TSA was asked for comment, this was their response—completely unfeeling:

. . . a TSA spokeswoman, Sari Koshetz, said in a statement that “passengers can call ahead of time to learn more about the screening process for their particular needs or medical situation”.

Hannah’s mother responded:

“Why should I do that when we’ve been going through that airport for 17 years?” Shirley said.

“These people think they are God. They think they can do anything they want,” she said. “Well, in this country we have the Americans with Disabilities Act. And if they will do this to a disabled girl, does that mean they’ll do it to an 80-year-old grandmother? It’s time for justice.”

Yep, the TSA roughs up a disabled, long-term cancer patient who got confused, slamming her to the ground and bloodying her, and doesn’t even apologize. What are these people thinking? Did they really think they had to use that kind of force?

All they say is “call ahead to learn about the screening.” I wish someone would sue them out of existence.

I got groped again

June 1, 2016 • 8:15 am

This is getting depressingly tedious, and I’m starting to think that “TSA” stands for “Terrorist: Squeeze his Ass.”  With wallet, belt, keys, change, and all other things removed from my clothing, I still set off the detector in the See-You-Naked Machine, and the problematic area was the same as always: a yellow patch on my right buttock (or left; I can’t tell from the diagram). That earned me a full patdown, this time with the agent running his hands inside my waistband as well as groping both buttocks (“with the back of my hands”—does that make it better?) and running his hands inside my thighs from the knees to the groin. And they swabbed my hands for explosives. Of course they found nothing.

Now it’s 4:25 in the morning (I have a 6 a.m. flight) and, after buying a “blueberry” muffin and a coffee, I discovered that the muffin had exactly ONE blueberry in it. But I nommed it before I could photograph it. Now I will write a few posts and fume at the TSA. For the first time ever, I glared at the agent who was goosing me.

 

More security lunacy: mathematician pulled from plane for . . . doing math

May 7, 2016 • 1:30 pm

From Marginal Revolution, courtesy of reader Jósef, we have a bizarre tale of how our nation is being protected from terrorists. Here it is in its entirety (I’ve added the link to his university site):

Guido Menzio an economist at the University of Pennsylvania–author of Block Recursive Equilibria for Stochastic Models of Search on the Job among other papers–was pulled from a plane because…algebra is suspicious. From FB [JAC note: that link doesn’t work, and I haven’t found the post, which may have been removed]

Unbelievable…

Flight from Philly to Syracuse goes out on the tarmac, ready to take off. The passenger sitting next to me calls the stewardess, passes her a note. The stewardess comes back asks her if she is comfortable taking off, or she is too sick. We wait more. We go back to the gate. The passenger exits. We wait more. The pilot comes to me and asks me out of the plane. There I am met by some FBI looking man-in-black. They ask me about my neighbor. I tell them I noticed nothing strange. They tell me she thought I was a terrorist because I was writing strange things on a pad of paper. I laugh. I bring them back to the plane. I showed them my math.

It’s a bit funny. It’s a bit worrisome. The lady just looked at me, looked at my writing of mysterious formulae, and concluded I was up to no good. Because of that an entire flight was delayed by 1.5 hours.

Trump’s America is already here. It’s not yet in power though. Personally, I will fight back.”

Well, Menzio is also a bit wild-looking, as professor are wont to be, and that may have exacerbated the situation.

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From Menzio’s FB page

But the man has a sense of humor, and, I suspect, is a cat lover. Among the other moggie-type stuff on his Facebook page is this post:

Screen Shot 2016-05-07 at 9.12.57 AM

 

 

 

TSA body scanners abysmal failures at detecting contraband

December 26, 2015 • 9:45 am

Just yesterday the Transportation Security Administration (TSA) put in place a regulation that even air passengers who opt for a pat-down security check could be required to go through the See-You-Naked Machines (SYNMs), euphemistically known as full-body scanners. (Full disclosure: they no longer see an image of your naked body.) Right now 2% of passengers opt for the pat-down as an alternative to going through the machines but now they may require the Official Peeping. Apparently this rule is in place because full-body pat-downs miss some things that the machines can detect, but I’m invariably groped (sometimes intrusively) after going through a SYNM, and they’ve never detected anything.

But do those machines really work?

No. They should, for they cost $150,000 each, and the bill so far is over $120 million dollars for the units in place.

As Politico reported, their failure rate is abysmal:

A recent security audit found that TSA had failed to find fake explosives and weapons in 96 percent of covert tests. And members of Congress familiar with the classified details say the body scanners are to blame for much of the problem.

Rep. Bennie Thompson of Mississippi, the top Democrat on the House Homeland Security Committee, said that while the TSA has spent a fortune on new equipment, he is “troubled about their capability to detect and prevent dangerous materials from passing through security checkpoints.”

Johnson said that while bomb detection is obviously a complex undertaking, “these things weren’t even catching metal.”

House committee Chairman Mike McCaul (R-Texas) confirmed that L-3’s body scanners were the technology fingered in the audit and said that “the technology failure was a big part of the problem.” The chairman — a former federal prosecutor who spends much of his time thumbing through secret documents in the windowless bowels of the Capitol — added that the manufacturer guarantees an accuracy far below 100 percent.

. . . Anthony Roman, a pilot and security expert who also designs management software, said probably only a small percentage of the body imaging machines’ failure rate can be chocked up to the technology itself. The rest is likely because of the TSA’s “low-paid, under-motivated, not incredibly well-trained personnel,” he said.

The TSA of course is promising to do better, including adding software “patches” to help detect contraband, but even if the failure rate goes down to 50%, one out of two people smuggling weapons or explosives onto planes will still get through.

I tend to show respect to government officials (after all, they’re representing all of us), but the TSA is an exception. Its behavior is a comedy of errors, it’s reactive rather than proactive, and my experiences with its employees have been dire. They’re rude, loud, and seem to revel in throwing their weight around and humiliating travelers. In all my interactions with them—and I travel a lot—I’ve met exactly two who I thought were trying to be nice and pleasant.